I am naive to "website stuff". How does the whole process work?

Dont fear, with Magicsolv you are covered. As you dont know anything about Website that’s the reason why we are here. You would learn more about our time proven process in your project execution.

What kind of businesses/industries do you work with?

In our 16+ years of journey, we’ve worked with a wide range of company types such as: small start-ups, large corporations, nonprofits, B2B, B2C and more. We have rich working experience across many industries as: Technology, Education, Food, Apparel, Health & Beauty, Travel, Real Estate, Finance, Agriculture, Aerospace and more.

Over the years, we’ve helped businesses improve their client service, market their product, and attract more customers. Practicality requests vary from basic to advanced. Our team takes the time to induce to grasp your business, organization, and competitors to make sure your web site supports all of your goals.

How does your payment process work?

After discussion and planning, the project starts with a 30% deposit. After design are approved and before we move into actual coding/programming, we collect next 30%. Once we have completed and fulfilled our scope, the final 40% is to be released by you and Magicsolv Team then scheduled your website/mobile app for launch.

What payment mode do you accept?

We accept, Paypal, Wire Transfer, and Direct Bank Transfer. From 1 Jan, 2018 we have started accepting the payment in BitCoins also.

How do you secure client privacy & data?

At Magicsolv, we take extra precaution to protect the sensitive personal and corporate data provided by our client or customer base.

There are steps we take to protect our client data, as well as the hard-earned trust you’ve put in us.
1. Using firewalls, anti-virus software and other layers of protection to our business servers and computers.
2. We always choose a web host that values our business security.
3. Limiting employee access to customer data.
4. Lock down all computers.
5. Keep up with latest upgrades to avoid malicious spam wares.
6. We time to time hire a cyber security professional for more secure working environment.

Do you sign NDA (Non-Disclosure Agreements) with your clients?

Yes, Magicsolv is always ready to sign a NDA (Non-Disclosure Agreements) with our client. This would also help you feel secure, and ensuring that your business/personal data is in safe hands.

Who will I work with during the project?

A great question to ask and as a client your sole right to ask it of any web design and development firm you are considering. Many firms will work to freelancers or interns. Some firms give little or no access to client’s to speak directly with designers or developers. But at Magicsolv our clients work directly with our development crew of 6. Who that will be depends on your project needs and what stage of the process you are in during the project.

Can i work with single key person?

Of course, in case you just need one key person to handle all your request we have that covered. On every project we have a project manager, with whom you can share/discuss all your requirement and executions.

In order to provide us with a quote what would you need from us?

At Magicsolv, you would have two options – fixed pricing on project or hourly basis. To provide you with a realistic price quote we require a comprehensive overview that explains your requirements in as much detail as possible. If needed we can then get back to you for further clarification or more specific details before presenting you with our quote in writing.

Are you able to write the scope pertaining to the project?

Of course. We have no problem in writing a completely functional scope for your given project. In fact, we can offer you a technical breakdown if you are interested. We would normally present this to you in PDF format.